Businesses in Dubai and many parts of the UAE use advanced business application software packages to manage the various business operations especially ones related to customer service.
Customer Relationship Management (CRM) is the most important process in most business operations. Companies that care about retaining existing customers and driving business growth gives […]
Managing operational processes efficiently and productively is something every business owner desires. The solution lies in using a software system that integrates with the existing systems, improves productivity, is scalable to fit growing business requirements and delivers a comprehensive view of the business processes in real time.
Long queues remain one of the most common reasons for customer dissatisfaction and its management a perennial problem for businesses. To minimize the negative impact of long queues on customer experience and your business, an effective queue management system (QMS) should be put in place that will not only enhance […]