Industry trends76% 76% of retail companies say they’re targeting higher sales growth with machine learning. 95% 95% of customer interactions will take place via bots by 2025. 69% 69% of
Businesses in Dubai and many parts of the UAE use advanced business application software packages to manage the various business operations especially ones related to customer service.
Customer Relationship Management (CRM) is the most important process in most business operations. Companies that care about retaining existing customers and driving business growth gives […]
Analytics provides insight into how you spend your time at work and suggests ways to cut out on unproductive time for better efficiency and productivity. Office 365 infuses this layer of intelligence, going beyond traditional workloads.
As a sales professional, you will require powerful tools to up your game to focus on the right opportunities that would help you in closing more deals. Microsoft Dynamics 365 for sales lets you harness the power of the cloud to do everything from qualifying leads to […]
Managing operational processes efficiently and productively is something every business owner desires. The solution lies in using a software system that integrates with the existing systems, improves productivity, is scalable to fit growing business requirements and delivers a comprehensive view of the business processes in real time.
Long queues remain one of the most common reasons for customer dissatisfaction and its management a perennial problem for businesses. To minimize the negative impact of long queues on customer experience and your business, an effective queue management system (QMS) should be put in place that will not only enhance […]
All businesses in the UAE will need to record their financial transactions and ensure that their financial records are accurate and up to date. Businesses that do not think that they should be VAT registered should maintain their financial records in any event, in case to establish whether they should […]