Maintenance & Support

Tailored, Personalised Service

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Maintenance & Support

With Microsoft technologies, we can accelerate your journey towards digital transformation enabling you to be future ready. We renew and amplify the technology core, develop new business models, and ensure unified orchestration and management across the digital ecosystem.

Maintenance & Support

Microsoft Dynamics ERP & CRM Solution development and support requires strong industry-specific, functional, and technical expertise delivered by relatively small but multi-disciplined teams. TSC offers a model that meets cost objectives, offers the flexibility of resources, and provides a range of specialist skills to meet their specific expectations.

The need for specialized resources has directed us to train and maintain high quality and certified resources. Owing to our well established "TSC Center of Excellence", with a good pool of trainers and project managers, the offshore delivery model has been executed efficiently.

With application maintenance and support, organizations can:

Engagement Models

At TSC, we do not acquire clients, rather form partnership, where we have a skin in the game and are there with you through the journey from building the initial business case to delivering the targeted business outcomes. TSC uses a variety of engagement models to meet the individual needs of each of our customers:
  • Time & Expenses: Pay according to actual man-hours used and actual expenses incurred, if any. The scope of the project is usually adjusted along the way.
  • Fixed Cost: If you can define the solution in detail upfront, we can quote a fixed price for your project. The requirements specification must remain frozen throughout the project if you choose this model.
  • Support Package: Invest in several man-hours upfront to allow us to handle small ad-hoc tasks without the hassle and delays caused by many small invoices and payments.
  • Dedicated Resources: Achieve the best results and get the best prices by entering into a long terms agreement for resources that are dedicated to working exclusively on your projects.

CASE STUDIES

A look at how our customers is using Microsoft solutions to achieve their Growth, Margin and Productivity goals.

MANUFACTURING
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FOOD, BEVERAGE AND PROCESS
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HEALTH CARE AND LIFE SCIENCES
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ANAND MISHRA

Head – Customer Engagement

Exp: 12+ Years with Nelito Systems, Avenir Digital, Headstart
Ask about: ERP Implementation, Dynamics AX, Dynamics 365